Privacy policy

Privacy Policy

Last updated: May 2, 2026

Tectroniq, LLC d/b/a Lights & Suds ("we," "us," "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, subscribe to our marketing communications, or engage with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information in several ways.

A. Information You Provide Directly

When you create an account, place an order, or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Account login credentials (passwords are stored in encrypted, hashed form — we never see your plaintext password)
  • Messages or feedback you send us

B. Information Generated From Your Activity

When you place orders or interact with our store, we generate and retain:

  • Order history and purchase details
  • Customer service communications
  • Product reviews and ratings you submit

C. Information Automatically Collected

When you access our website, we automatically collect:

  • IP address
  • Browser type and device type
  • Pages viewed and browsing behavior on our site
  • Referral source (the website that sent you to us)
  • Cookies and similar tracking technologies

D. Information Collected for Marketing

If you subscribe to email or SMS marketing, we collect:

  • Contact details and marketing preferences
  • Communication interactions (opens, clicks, replies)

E. Payment Information

We do not store credit card numbers. All payment information is processed directly by Shopify's PCI-compliant payment processors. We receive only confirmation that a transaction was successful and the last four digits of the card used.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and shipping notifications
  • Send marketing emails or SMS messages (only with your consent)
  • Improve our website and product offerings
  • Detect and prevent fraud or misuse
  • Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

We use cookies, beacons, tags, and tracking tools to improve your shopping experience. Cookies help us:

  • Remember your shopping cart
  • Analyze site traffic
  • Personalize content
  • Measure marketing campaign results

We may use third-party analytics and advertising services — such as Google Analytics and Meta (Facebook) tracking pixels — to understand how visitors use our site and to deliver relevant advertising.

You may disable cookies in your browser settings, but some features of the store may not function properly without them.

4. How We Share Your Information

We share your information only with trusted service providers necessary to operate our business, including:

  • Shopify — our e-commerce platform and infrastructure provider
  • Payment processors — including Shopify Payments, PayPal, and other authorized providers
  • Shipping carriers — UPS, USPS, and other carriers needed to deliver your orders
  • Email and SMS marketing providers — for communications you have opted in to receive
  • Analytics and advertising services — for measuring and improving our marketing
  • IT and security providers — for fraud prevention and platform security

We do not sell or rent your personal information to third parties.

We may disclose information if required by law, subpoena, court order, or other legal process.

5. Third-Party Services

Our website may contain links to third-party services. These providers have their own privacy policies, and we are not responsible for their practices. Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.

6. SMS & Messaging Privacy

If you opt in to receive SMS or text messages from us, the following terms apply.

By subscribing to our SMS notifications, you agree to our Messaging Privacy Policy, available at:

https://terms.pscr.pt/legal/shop/b74f3f-a1/privacy_policy

That policy governs:

  • What messaging data is collected
  • How SMS consent is stored
  • How opt-in and opt-out work
  • Your rights regarding SMS communications

Message and data rates may apply. You may opt out at any time by replying STOP to any message we send.

7. Email Marketing

With your permission, we may send:

  • Promotional emails and discount offers
  • Product launch and restock announcements
  • Order and account communications

You may unsubscribe from marketing emails at any time by clicking the Unsubscribe link in any marketing email. Transactional emails (order confirmations, shipping updates, account notifications) will continue regardless of your marketing preferences, as they are necessary to fulfill your orders.

8. How We Protect Your Information

We use appropriate technical and organizational security measures to protect your data, including:

  • Encrypted connections (HTTPS / SSL)
  • Shopify PCI DSS Level 1 compliance for payment processing
  • Restricted internal access on a need-to-know basis
  • Secure password hashing
  • Regular security monitoring

While we follow industry best practices, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us at support@lightsandsuds.com and we will remove the information.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your personal data in a portable format
  • Restrict or object to certain types of processing

To submit a privacy request, contact us at support@lightsandsuds.com. We will verify your identity before responding and will respond within the timeframe required by applicable law (typically within 45 days).

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide additional rights, including:

  • The right to know what personal information we collect, use, and share
  • The right to request deletion of personal information
  • The right to opt out of the sale or sharing of personal information
  • The right to non-discrimination for exercising your privacy rights

We do not sell or share personal information as defined by California law. To exercise your California privacy rights, contact us at the email address above.

11. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and provide ongoing customer service
  • Comply with accounting, tax, and legal obligations
  • Maintain your active customer relationship with us
  • Resolve disputes and enforce agreements

When personal data is no longer required for these purposes, it is securely deleted or anonymized.

12. International Visitors

Our store ships only within the United States and U.S. territories. If you access our website from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our site, you consent to this transfer.

13. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting on our website. Material changes will be communicated by updating the "Last updated" date at the top of this policy and, where appropriate, by direct notice to you.

It is your responsibility to review this page periodically for updates.

14. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Lights & Suds

  • Email: support@lightsandsuds.com
  • Phone: (832) 736-7301
  • Mailing Address: 19804 Morris Ave, Ste 150, PMB #137, Manvel, TX 77578, United States
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM Central Time